IrvGrowth Service Agreement

Terms & Conditions

Version: September 22, 2026, approved 2.

This agreement explains the work IrvGrowth LLC will provide, what you will pay, and what we each need to do. Your order is part of this agreement.

Your order

Your order lists your business, contact details, location and selected plan.

It also shows your billing start date, payment option, first renewal date, and any extra work and price.

Your account's usage prices and billing details are included with your order.

PlanMonthly plan feeMain services
Online Foundation$292Website, customer inbox, missed-call texts, website inquiry replies, review requests and two starter campaigns.
Booking & Payments$392Everything in Online Foundation, plus booking, payments and reminders managed by IrvGrowth.
AI Receptionist$492Everything in Booking & Payments, plus AI help with routine questions and bookings.

These are total monthly plan prices. You do not add the three prices together. Usage charges are separate.

1. What we set up

Standard setup for one business location is included. There is no standard setup fee.

We review your business details and the tools you already use. Then we confirm the work in your plan. You review the setup before launch.

If you have a working website or booking tool, we check what can stay. We explain any needed changes. A working outside booking link can stay with Online Foundation. Your outside provider still handles those bookings, payments and reminders.

Extra locations, custom work, ongoing ads and ongoing SEO need a separate written agreement and price.

2. What we need from you

Give us correct business details, the content you want to use, and the account access needed for setup. Only share photos, logos, contact lists and other material you have the right to use.

Tell us when your hours, services or contact details change. Review the setup and messages when we ask. Missing details, access or approvals can delay the work.

We confirm the setup schedule after this review. Phone carriers and other providers may also need to approve parts of the setup.

3. Billing and usage

Your monthly billing starts when you sign up. Your plan renews each month. There is no long-term contract.

Texts, calls, emails and AI use are billed separately based on how much you use. The HighLevel usage prices and billing details that apply to your account are listed with your order. Usage is not unlimited.

You may pay for the first three months upfront through an invoice made for your business. The plan fees are $876, $1,176 or $1,476, based on your plan. Usage is still extra.

After those three months, billing switches automatically to the regular monthly plan price unless you cancel. Your order shows the first monthly renewal date. You will not be charged a monthly plan fee for time already covered by your prepayment.

The three-month prepayment offer includes one Google Business Profile optimization for one eligible location. You must provide the needed access.

4. Canceling your plan

To cancel, email [email protected] before your next billing date to stop the next monthly charge. Your service stays active through the end of the period you have already paid for.

5. Refunds

We review each refund request individually. This includes requests for monthly payments and unused time from a three-month prepayment. This does not limit any refund rights the law gives you.

6. Keeping your website

If you cancel and want to keep the website IrvGrowth built for you, you can buy it for $1,500. You do not have to buy the website to cancel your plan.

The $1,500 pays for the website only. We provide a package of the website files and content we can transfer, plus simple setup notes. Your new provider handles installation on your chosen hosting.

We deliver the website within 30 calendar days after buyout payment, and sooner when possible. If you request revisions before handoff, we agree on any added cost and change to the delivery date before making those changes.

After handoff, you are responsible for hosting, security, maintenance and all future changes. These services are not included in the buyout.

The buyout does not include continued access to IrvGrowth's other monthly services. Some website features use outside software. We identify any services that need to be replaced or paid for separately before the buyout.

7. Your accounts, content and files

You keep ownership of the domains, photos, logos, content and contact lists you already own. The website buyout does not charge you again for those items. We do not claim ownership of your Google Business Profile.

When service ends, we provide a copy of your contact list and the customer-owned files we hold. Files for the website IrvGrowth built are included when you buy the website. Outside software and licenses stay subject to their own terms.

Please arrange your website buyout and save your files before the backup deadline. We keep website and contact-list backups for 30 days after your service ends, then delete our copies. Keep your own copy. We do not offer backup recovery after that deadline.

This backup rule does not require deletion of billing, agreement or other records we must keep by law.

8. Messages, reviews and AI

Your plan includes setup of two reusable starter campaigns: one for past customers and one for referrals. Extra campaigns and ongoing campaign management need a separate agreement.

We confirm the customer group, message, offer and timing with you before a campaign starts. We also check the sending setup and needed permissions. Review requests ask for honest feedback, not only positive reviews.

AI uses approved business details to help with routine questions and bookings. It can make mistakes. It does not give medical advice or take card details. Payments use secure checkout.

Outside tools and phone networks can have outages, delays or limits. We do not promise a set number of leads, bookings, reviews, sales or search rankings.

9. Support

For online support, email [email protected] or use the contact form at irvgrowth.com. We reply to online support requests within 48 hours.

10. Late payments

If a payment fails, we will let you know. You have 7 days from the failed payment to fix it.

Before we pause service for an unpaid bill, we give you at least 48 hours' warning. The email uses bold wording, and the text starts with IMPORTANT: PAYMENT OVERDUE. We send texts only where we have permission to do so. The warning shows the amount due, how to pay and the date service may pause.

Service may pause only if the bill is still unpaid after both the seven-day payment period and the 48-hour warning period have passed.

11. Accepting this agreement

Review your order, usage prices and this agreement before you pay. By signing or checking the agreement box during signup, you confirm that you may accept this agreement for your business. You agree to the selected charges and renewals described here and in your order.

The SMS Terms and Privacy Policy are separate documents. Accepting this service agreement does not by itself give permission for text messages.

Questions: [email protected] or (843) 594-2459.